Shipping

Flat Rate Shipping within Australia

Estimated delivery time  2-8 Business days Up to 5Kg – $10.00

Please allow 1-2 days for dispatch of all orders - we do our best to dispatch orders as soon as possible.

Whilst all precautions are taken to pack your orders carefully,  we take no responsibility for any damages and delivery delays caused by Sendle. This unfortunately this is something we cannot control.

Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Sendle or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Urban Pet Care.

Please note: Once an order has been placed it cannot be changed